About the course
SHORT & CERTIFICATE COURSES
Join Wits Plus and study towards a certificate course, Operations Management. The programme is offered at the University of the Witwatersrand, Braamfontein Campus West, under the guidance of highly qualified specialist lecturers.
WHO WILL BENEFIT FROM THIS COURSE?
This course will benefit Line Managers in general who implement operations plans. • Department and senior managers wanting to understand more about operations. • Small business owners who want to understand more about operations. • People wanting to develop a career in operations management
OBJECTIVE OF THE COURSE
This course aims to equip participants to: • Explain the impact of operations management on organisational productivity, competitiveness, performance and strategy. • Determine the role of design, ranging from product design to job design, on operational effectiveness. • Demonstrate the use of planning and control mechanisms to manage an operations plan. • Discuss stock and stock control principles that can be applied to optimise organisational operations. • Evaluate the role that effective management of projects and organisational processes play in driving the organisational improvement.
After completion of this course successful participants should be able to: • Determine the influence that an operational strategy has on organisational competitiveness and productivity; • Explain the role that design plays in operations management; • Use physical layout, technology and job design principles to optimise operations management and the customer experience; • Use planning and control mechanisms to manage an operations plan; • Determine the role of stock and stock control, and stock control techniques in operations management; • Evaluate the role project management and operational processes play in driving organisational improvement; • Assess the importance of operations management practice in supporting the overarching organisational strategy.
STRUCTURE AND TIMETABLE
Lectures will take place once a week over 14 weeks. The duration of each lecture will be two hours (24 total contact hours). The 13th lecture will be revision and will be followed by the 14th, a three hour examination.
• Operations productivity and competitiveness in context. • The creation of an operational strategy. • Design in operations management. • Operations layout and flow in Operations Management. • Process Technology in Operations Management. • Job design and work organisation in Operations Management. • Planning and control in Operations Management. • Stock and stock control in Operations Management. • Stock Control Techniques: Computer controlled stock and resource systems, The Toyota Way philosophy (Just-in-Time), Future trends in stock control. • Project Management and Operations Improvement. • Operations improvement and process leadership. • Operations Management and strategy. • Total Quality Management. • Future Opportunities and Concerns for Operations and Organisational Strategies.
METHOD OF ASSESSMENT
Tests, assignment and a three hour examination
Semester 1: February: Tuesdays 17:30 – 19:30 Semester 2: July: Tuesdays 17:30 – 19:30