Public Administration Course

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About the course

Public administration is the implementation of government policy and prepares civil servants for working in National Government, Provincial Government and Local Government. Within the government as context, the Public Administration course seeks to create a theoretical understanding of underlying concepts of public administration and the role of effective public administration in government. Students will understand the inter-relationship between public administration function and other related functions, including financial management and ethical aspects of government. Whether you want to do this Public Administration Course in Cape Town, Durban, Johannesburg or anywhere in between, you will have equal access to our student support portals and related student services.

Course Objectives:

  • Understand and apply public sector principles, policies and ethics to own public sector work context
  • Understand administrative principles and the role of South African legislation in public administration
  • Insight into the organisational structure of a Public Sector Department with specific reference to the levels of authority and protocols relating to the resolution of problems
  • Understanding the application of sound communication principles and good customer service to achieve public sector objectives
  • Demonstrate knowledge and insight into the role of supply chain management in the public sector environment

Entry Requirements:

Grade 9 (Std7) and at least 16 years old with the ability to read and write in English, the language of instruction.


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iQ Academy is a specialised distance Private Higher Education Institution (PHEI) that serves students throughout South Africa.