About the course
This popular training programme offers you the opportunity to develop the key secretarial skills that are essential to your success as a PA and Secretary.You will learn how to plan and organise efficiently and to proactively contribute to the successful achievement of your personal goals.
Who should attend?
All Executive Secretaries and PA’s requiring an overview of these pertinent issues that affect their jobs performance.
By the end of this course you will be able to:
- How to manage the relationship with your boss and anticipate your bosses needs
- How to get organised, for improved efficiency
- The do’s and don’ts of effective minute taking
- A step-by-step approach to managing projects
- How to contribute in a team meetings – preparing and presenting information
- Tools to improve your problem solving and decision making skills so that you are able to effectively represent your boss when they are not in the office
- Self-leadership – motivating yourself and inspiring others
- Your professional toolkit – assertiveness, communication, client focus & image
Course Duration: 2 Days