Certificate in Supervisory Development (CSD)

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About the course

The purpose of this qualification is to build the
knowledge and skills required by employees in junior
management positions, who have had schooling below
NQF level 3. It is intended to empower learners to
acquire knowledge, skills, attitudes and values required
to operate confidently as junior managers in the South
African community and to respond to the challenges of
the economic environment and changing world of work.

As a qualification that covers management, it provides a
framework for learners to develop competencies that
will enable them to become competent junior managers.
It introduces some theoretical concepts, requires the
application of a limited base of knowledge and requires
a well-developed range of skills that will enable learners
to be informed workers in their chosen industry. It
provides a balanced learning experience that allows
flexible access to further education, lifelong learning,
higher education and to productive employment in a
range of occupational contexts. 

QUALIFICATION OUTCOMES

STUDY SCHOOL 1: Junior Management Fundamentals
(Also offered as a stand-alone Skills Programme)
Modules in this Study School include:

  • The Business Environment
  • Organisational Structures
  • Supervisory Roles and Functions
  • Business Maths: The Fundamentals

STUDY SCHOOL 2: Team Fundamentals
(Also offered as a stand-alone Skills Programme)
Modules in this Study School include:

  • Supervising Teams
  • Team Communication
  • Business Communication: The Fundamentals

STUDY SCHOOL 3: Business Fundamentals
(Also offered as a stand-alone Skills Programme)
Modules in this Study School include:

  • The South African Bill of Rights
  • Managing HIV in the Workplace
  • Managing Customer Relationships
  • Negotiation Skills
  • Time Management
  • Business Finance: The Fundamentals

WHO SHOULD ATTEND?
This qualification is intended for Team Leaders, new
Supervisors and Foreman

 

 

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Start date Location / delivery
No fixed date Johannesburg

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iQ Academy is a specialised distance Private Higher Education Institution (PHEI) that serves students throughout South Africa.