About the course
It can be intimidating when it comes to sharing your thoughts and ideas with your colleagues and higher ups, especially for those more on the introverted side. On the other hand you might be the one who everybody label as harsh or aggressive and you can’t understand why! The good news is that you don’t need to change your personality in order to have your voice heard or for other people to understand and accept you. This short course provides learners with an understanding of and practice in the assertiveness skills required to enhance communication in the workplace and increase team synergy.
WHO SHOULD ATTEND?
The course is suitable for anyone who needs to improve their communication skills, especially those appointed in positions of authority who may need additional interactive and assertiveness skills.